Dialogue is an important part of our work with individuals and teams.
Forming a respectful, safe and interactive environment allows for more open conversations that produce a free-flow of knowledge, experiences and feelings. This willingness and capability to express, even when ideas are controversial, sensitive or unpopular, opens the possibility for new ways of thinking and working together.
A dialogue process equally encourages richer ways of listening, beyond habitual listening (what we already know), towards a listening with open-mind (factual listening), into open-heart (empathic listening) and ultimately open-will (generative listening).
Developing all listening levels, and creating a trusted environment are essential for all levels of management.